Use our Community’s Ongoing Issues board to find helpful tips and information Note: If you don’t find your issue on Community, you can post about it and get help from our Community members in English.If this didn’t help, you may need to troubleshoot further with the device's manufacturer. Your SD card is not causing problems, try removing it (Android only).Your device's battery is sufficiently charged.Your firewall isn’t blocking Spotify (desktop only).Your device has at least 250MB of available memory.Your device is supported for Spotify and up-to-date.If it doesn’t, it could be an issue specific to your device. Is it your device? See if the issue happens on a different device, or when using the web player. The backlash saw many people delete their Spotify accounts. Songs can be grayed out if they're not available in your market.Check your network connection, or switch to a different network.Check your device is not in offline mode.Issues with local files? See Local files. Problems with listening offline? See Listen offline. Issues with the sound or volume? See Can’t hear Spotify. The market was down 9 during the month, which. Make sure your internet connection is stable Spotify users were reporting issues playing music on Wednesday morning. Shares of audio platform Spotify Technology ( SPOT -0.11) were down 20.2 in September, according to data provided by S&P Global Market Intelligence.Are you experiencing issues or an outage Leave a message in the comments section Report a Problem. Reinstall the app Note: You need to re-download any downloaded music and podcasts after reinstalling the app. At the moment, we havent detected any problems at Spotify.If you're having technical issues when playing something on the Spotify app, try these first:
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